Tahoe Waves Boat Rental Service

We rented the Manitou Tritoon for the family this past week and Cooper and the whole crew at Tahoe Waves were so accommodating and friendly. Unfortunately, we had booked the boat on a day with pretty windy conditions and 5 mins into taking off, I received a call from Cooper. He could tell we weren't having a good time and offered to have us take the boat out the next day. Thankfully the lake was much calmer the following day and the kids all had a blast. We were lucky enough to ride on their brand new Tritoon for 2021 as well! The whole rental process was seamless and we will definitely be back to rent from them again. Thank you for the great customer service, Tahoe Waves!

Skip the excursions booked through your cruise ship and go with Ear Mountain. I had an amazing time halibut fishing with Ear Mountain Charters. They knew right where to put me onto nice fish and I got to see orca and sea otters while catching halibut. And these folks are the nicest people you will ever meet. I highly recommend them for fishing or whale watching in Hoonah/ Icy Straight

Caveat - I've never actually rented a boat from Tahoe Waves so this review is on their customer service. Bring a noob in researching different boat rental companies and overall boats in general, some sites looked fake and I really didn't know what type of boat was most friendly for our family vacation. I found Tahoe Waves website to be user friendly and answered most of my questions as a beginner renter. After I had a rental confirmation, I would still have lingering questions and their text service was real great to ask my inquiries. The responses were detailed and seemed to be an actual person on the other side of the text conversation and usually responded within an hour during their normal business hours. Due to a family emergency, we had to cancel our reservation, and was able to receive our money back minus booking fee (which was transparent at time of booking). Hoping to rent with Tahoe Waves at some time in the future!

These guys are absolutely awesome to work with. We had a few moving parts and changed our scheduled boat day a couple of times. Cooper and the team were very informative and very responsive each time we were figuring out what we wanted to do. Greatly recommend.

Cooper and crew are amazing and we will never rent anywhere else on the lake! They are consistently fair and accommodating when last minute changes come up and we love the relationship we've been able to build with them. They've been patient with my husband, Cameron, and father, Randy, and we couldn't recommend them enough. This is our 3rd consecutive year renting from them and it is 10/10 customer service every time.

We had a very "interesting" day on the lake yesterday. After going out in a pontoon in calm waters, we got stuck in a huge storm (40 mph winds and 4-5 foot waves). Those boats are NOT meant for those conditions and it got HAIRY. To the credit of Cooper, the owner, he drove out to Agate Bay to retrieve the boat, drove it back for us and then credited us half the price of the rental (we were out for about half our allotted time). Very, very fair business. Despite the adventure, I'd highly recommend this business. Boats are clean and in great condition. Just keep an eye on that afternoon Tahoe summer weather! I'll be back next time with a much closer eye on the weather!

We rented a boat from Tahoe Waves and about an hour into our ride, we were suddenly on what seemed like an episode of Wicked Tuna!! Water was so choppy, it had turned sporty real quick! We immediately turned around and headed back. These guys were waiting for us, brought us in safely, and graciously credited us for some unused time. Very kind and honest of them and have cemented our loyalty for our annual summer trips to Tahoe! Thank you, Tahoe Waves. Highly recommend.

My family of 12 rented a Pontoon boat from Tahoe Waves and from my first phone call with Cooper, we we're so happy to be renting from Tahoe Waves. They were waiting for us when we pulled up to board the boat and made sure we were all comfortable with operating the Pontoon. We had a wonderful day on the lake and the kids loved the tubing. The Pontoon was very comfortable and had a lot of room for 12 and had good power to pull a tube. They were waiting for us on the dock at the end of the day and pulled the boat in for us as we asked them to. We will be renting from Tahoe Waves again, we can't wait to go back.

We rented the Manitou Tritoon for the family this past week and Cooper and the whole crew at Tahoe Waves were so accommodating and friendly. Unfortunately, we had booked the boat on a day with pretty windy conditions and 5 mins into taking off, I received a call from Cooper. He could tell we weren't having a good time and offered to have us take the boat out the next day. Thankfully the lake was much calmer the following day and the kids all had a blast. We were lucky enough to ride on their brand new Tritoon for 2021 as well! The whole rental process was seamless and we will definitely be back to rent from them again. Thank you for the great customer service, Tahoe Waves!

Skip the excursions booked through your cruise ship and go with Ear Mountain. I had an amazing time halibut fishing with Ear Mountain Charters. They knew right where to put me onto nice fish and I got to see orca and sea otters while catching halibut. And these folks are the nicest people you will ever meet. I highly recommend them for fishing or whale watching in Hoonah/ Icy Straight